30-Day Easy Returns
- Any Reason
- Fast Refund
- Up to 30 Days
- Unopened and in original packaging
You may return any product purchased directly from GRIMM's on the web shop as long as it is unopened and in its original packaging and within 30 days from the date your order was shipped.
If we receive your return and it meets our return policy, we will refund the full purchase price.
The refund applies only to the specific item and excludes any shipping charges. If the item was originally shipped under a free freight offer and the return would invalidate the original offer, the refund will be reduced by the amount of freight charges that would have been payable.
Postal address for simple returns:
Grimm's GmbH
Returns Service
Porschestraße 3
73269 Hochdorf
Please include the following with your return:
Your name
Your order number
Date of your order
Details of the items you are returning
Reason for your return (this helps us to improve our product descriptions and processes)
Further information:Returns at your own expense.
We recommend using a trackable parcel service for added security. Refunds will be issued based on the original payment method
